Norton 360 - Security scan not completing.

I have had this problem before on my desktop with Windows XP, but  running Live Update several times has eventually solved the problem.  This time it isn't happening.  I have run every scan I can find, even leaving it on all night to do a full computer scan, but still Protection Update not completing. I went into Security History and the last completion was on 20th Jan., but I also noted that it says Intruder Prevention is enabled and an unauthorised access had been blocked.

Any suggestions on how I can get Protection Update to complete?