Dear One and All. I have recently opted to run Norton 360 and downloaded the relevant software etc, but since its installation have been unable to run either the Diagnostic Report or the Registry Cleanup. I have had some 3 telephone conversations with so-called experts out in India, but nobody has been able to resolve this situation. Everything else within the programme runs OK. Has anyone any knowledge of the relative Registry entries that link to the 2 problems, that I may need to amend to correct this matter.
Dear One and All. I have recently opted to run Norton 360 and downloaded the relevant software etc, but since its installation have been unable to run either the Diagnostic Report or the Registry Cleanup. I have had some 3 telephone conversations with so-called experts out in India, but nobody has been able to resolve this situation. Everything else within the programme runs OK. Has anyone any knowledge of the relative Registry entries that link to the 2 problems, that I may need to amend to correct this matter.
I’ll ask Yogesh_Mohan, one of our Norton wizards, to have a look at your issue - he is currently offline (time zone differences) but will probably log in later
Message Edited by Yaso_Kuuhl on 12-09-2009 03:16 PM
Yogesh. Sorry but could you be a bit more explicit in what you are looking for. The Diagnostic Report produces a screen with a yellow bar across it, but only moves about say 10% across and goes no further. The Registry report states it cannot find a System resore point.
I am also using Tune Up Utilities 2010, which is an excellent programme.