Ever since my husband installed Norton 360 on my Windows 10 Toshiba Laptop , whenever I plug the printer into my computer via USB port, I get the following message- USB DEVICE NOT RECOGNIZED . It says The last USB device you connected to this computer malfunctioned and Windows does not recognize it.
I have tried different USB ports on the computer, I have rebooted computer, I have unplugged and rebooted the printer and I even uninstalled the printer software, nothing has fixed the problem.
Prior to the installation of Norton 360, everything was working fine. No problems at all and the last time I used the printer prior to Norton it worked fine.