Norton 360 V.2.0 - Email scanner faulty

Norton Security | Norton Internet Security
1

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2

Did you try to enable the option in the settings?

3

Yes I did, just forgot to say that earlier, I checked the sttings box for ‘scan incoming emails’, but everytime i click fix, it goes green then goes back to the red ‘x’.

4

According to the below document, the current solution is to run the Norton Removal Tool and reinstall the product:

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080714114424EN

 

Please let us know if this solves the problem. If not, I would recommend contacting our Symantec Customer Support team, which you can access by clicking "NO" under the document question "Thank you for completing these steps, is your issue resolved?"

 

Thanks!