Norton 360 v.6 - backup deletion REALLY SLOW!

I have been running Norton 360 backup for some time now, backing up to an external drive (NOT online backup). Eventually, Norton tells me my drive is full and will not accept any more backups. I cannot delete my backup set because I only have one and Norton won't let me do it. So I follow the directions, select ALL my backed up files in my backup set - all 500 GB of them - and start the deletion process.

 

When I say "process" I'm not kidding. The deletion is SO SLOW that emptying my drive so that I can start backing up again, if I extrapolate from my current rate of file deletion, will take around FORTY-SIX DAYS!!

 

ARE YOU KIDDING ME????

 

Let's see... How is this going to work? How shall I manage this?

 

  1. Set up deletion of backup files according to Norton 360's recommendations.
  2. Go get a haircut.
  3. Wait until I need another haircut. <cue in audio of chirping crickets>
  4. Check my computer! Deletion "process" should be just about done!

 

As far as I can tell, there is not any other way to delete my previous backup files. Apparently this snail-like speed is a common complaint. I read one recommendation on these boards to just "re-format" the drive and start over. SERIOUSLY??? Is that the best that Norton tech support can come up with? Or maybe I should just go down to Staples and buy another drive; they're cheap these days!

 

Did you folks actually DESIGN this backup to work this way?? PLEASE say no....