Norton 360 V2 and Norton Add-On Pack ccsvchost High Cpu Usage

Norton Security | Norton Internet Security
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hi, i'm trying to install the Norton 360 v2 but in the middle of installation it says The file 'SymIMV.sys' on Symanyec Network Security Intermediate Filter Driver is needed.

 

It says to type the path where it is located, i tried to locate it but couldnt, now my installation is stuck and i have already uninstalled the previous norton.

 

please help me, tanx

 

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Hi mgtgrace

 

Did you use the Norton Removal Tool to uninstall your previous Norton installation, and if not, please run it then try the installation again.

 

Let us know how you go

 

Thanks

4

during the process, it says to completely uninstall norton, so i went to programs and click uninstall, do i have to install it again??

 

tanc u for replying :) 

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mgtgrace wrote:

during the process, it says to completely uninstall norton, so i went to programs and click uninstall, do i have to install it again??

 

tanc u for replying :) 

Hi

 

Yes, it may be best to do a complete uninstall using the Norton Removal Tool, then reinstall N360.

 

Let us know.

 

Thanks

6

gud morning, i did re install N360 and now it’s running smoothly, thank you very much, have a nice day  :slight_smile:

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mgtgrace wrote:
gud morning, i did re install N360 and now it's running smoothly, thank you very much, have a nice day  :)

Hi

 

Thanks for getting back with the update.

 

Glad it worked out.