Norton 360 v2 and Win XP - Zombie and return of "ccSvcHst error on shutdown"

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cgoldman, which shutdown workarounds are you referring to? - thanks.

 

>>The shutdown workarounds are designed to overcome "ccSvcHst error on shutdown">>

Message Edited by johna on 07-25-2008 04:23 AM

Well I tried to word this as flexible as possible. I was asking affected users to reverse the shutdown workaround that they applied (i.e. "your shutdown workarounds").

 

From your own most excellent posting in another thread on this subject, there are I believe 3 workarounds that have been proposed. If you have applied all 3. then reversing all three would seem sensible for this test. If you reverse all three and leave only the zombie workaround, you can test if you have a shutdown issue (assuming of course that one or more of the 3 workarounds did in fact resolve your shutdown issue in the first place). If a user has not applied the zombie workaround but did apply the shutdown workaround, then reversing their shutdown workaround should renable the shutdown problem. Then they would apply the zombie workaround and see if the shutdown issue is resolved.

 

I have reproduced this similar issue on my home system which currently have version 1 of Norton 360 installed. This has nothing to do with the zombie workaround and I know this because in version 1 we had no icon overlays.

 

So the zombie workaround will not solve this issue.

 

Matt

Whereas on my norton 360 v2, I had both zombies and a shutdown issue. I had no such issues with v1. Having removed the shutdown issue and left the zombie workaround in place, I can not yet reproduce the shutdown issue. Strange but true.

 

I would like to see a post from another Norton 360 v2 user who was experiencing at least the shutdown issue, but who can advise, whether the issue returns when they now reverse all the workaround re shutdown that they applied.

 

 

 

 

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What exactly are the shutdown workarounds you are talking about?

 

I would try them on one of my test systems.

 

Matt

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Consolidated into one post by Johna here. Thank you.

The problem with this is that I believe that it isn't a Norton thing.

I experience the same issues when I test it on one of my other machines whit another vendor installed

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Do you mean you other m/c has a “ccSvchst error on shutdown”, or just a shutdown issue please?