My desktop crashed recently (the master boot record was corrupted and I could not get Windows Recovery to rebuild it, so I had to start over). As part of the rebuild, I upgraded from Norton 360 v3 Standard to Norton 360 v3 Premier.
I had been backing up my system to an external 300GB HD (F:) on a USB connection. When I got everything rebuilt, I went to recover my files and Norton 360 says that it cannot find the backup set. I have told it to find it on F: and that drive has N360_BACKUP in the root of the drive. However, Norton 360 reports there are no recovery sets there to read. I can see the backup set on F:, but Norton 360 cannot find it.
I've done searches all over the Web, but cannot find anything that resolves this issue.
Thank you for the response and for pointing me to the other post.
I followed the instructions in the other post and copied the two ARestore files to the root directory of my backup volume. The first run of ARestore did not work. I'm guessing that the @DB file was corrupted. So, I removed the @DB file and reran the ARestore application and, voila, I now have my old backup available to restore.
My desktop crashed recently (the master boot record was corrupted and I could not get Windows Recovery to rebuild it, so I had to start over). As part of the rebuild, I upgraded from Norton 360 v3 Standard to Norton 360 v3 Premier.
I had been backing up my system to an external 300GB HD (F:) on a USB connection. When I got everything rebuilt, I went to recover my files and Norton 360 says that it cannot find the backup set. I have told it to find it on F: and that drive has N360_BACKUP in the root of the drive. However, Norton 360 reports there are no recovery sets there to read. I can see the backup set on F:, but Norton 360 cannot find it.
I've done searches all over the Web, but cannot find anything that resolves this issue.