Norton 360 V4.0 Liveupdate will not update antivirus definitions

I have a three license installation of Norton 360 installed on three computers at my house.  One is running Windows 7 and the other two are running XP SP3.  Automatic updates are turned on on all three computers.  I am running version 4.2.0.12 of Norton 360.

 

On all three computers, when I run LiveUpdate, I get the initial message "Not all updates were successful".  When I click on the view summary link, the message tells me that the Norton 2010 Virus Definitions failed to complete.  If other updates are available, they are successful.  I then click on the Tech Support link and walk through the manual download process, which works fine. 

 

But, three days later, I get the little red X telling me that my definitions are out of date.  I then run LiveUpdate and get the same error message.  I can always update manually.  But, it it getting annoying always having to do this. 

 

Does anyone have an idea of how to make the LiveUpdates update the virus definitions automatically?

I am using a Linksys WRT110 router, as you suspected.  The firmware version I am using is 1.0.07.  I see version 1.0 available on their site.  Should I try to go back to it?

You can downgrade to firmware version 1.0.05 which is available in the Web page I posted above. Try that, run LiveUpdate and let us know the results.


Yogesh

That did the trick!  Thanks for the help.

I have a three license installation of Norton 360 installed on three computers at my house.  One is running Windows 7 and the other two are running XP SP3.  Automatic updates are turned on on all three computers.  I am running version 4.2.0.12 of Norton 360.

 

On all three computers, when I run LiveUpdate, I get the initial message "Not all updates were successful".  When I click on the view summary link, the message tells me that the Norton 2010 Virus Definitions failed to complete.  If other updates are available, they are successful.  I then click on the Tech Support link and walk through the manual download process, which works fine. 

 

But, three days later, I get the little red X telling me that my definitions are out of date.  I then run LiveUpdate and get the same error message.  I can always update manually.  But, it it getting annoying always having to do this. 

 

Does anyone have an idea of how to make the LiveUpdates update the virus definitions automatically?