Norton 360 V5 Keeps asking me to restart

Hey, I'm running windows 7 on my new Toshiba p750/03 and after starting if for the first time and setting it up, I installed Norton 360 which I brought a 3 yr subscription at the computer store.after I installed it I realized that the virus definitions hadn't been updated in about a year so I clicked live update, after the update I was asked to restart the computer and so I did, then once the computer restarted I got the same message again, and same thing every time I restart or shut down the computer can't access Norton either.

Any one got a solution? Should I just reinstall?

Cheers

Timmy2464au

 

Welcome

If you did not intend the above to be a blank message please repost so we can read it.

Can you also tell us a little more about how you got into this situation? Is this a new install? Upgrade? Is the opoerating system up to date? Anything else you can think of that might be useful in trying to understand what's happening and how to fix it

Thanks

Hey, I'm running windows 7 on my new Toshiba p750/03 and after starting if for the first time and setting it up, I installed Norton 360 which I brought a 3 yr subscription at the computer store.after I installed it I realized that the virus definitions hadn't been updated in about a year so I clicked live update, after the update I was asked to restart the computer and so I did, then once the computer restarted I got the same message again, and same thing every time I restart or shut down the computer can't access Norton either.

Any one got a solution? Should I just reinstall?

Cheers

The problem is happening on a brand new Toshiba p750/03 and I have only just purchased Norton 360 V5.0 Im running windows 7 home premium. is there anything else u need to know about the problem? i have only been running norton 360 for 2 days.and the computer is 2 days old too. have proformed all the windows updates that i have been asked to run by windows

What kind of anti-virus and firewall came with it and how did you remove it?

Dave

there was a norton 60 day free trial, i just ran the setup disc and it updated the old one, i  just have the standart windows firewall.i have uninstalled the norton 360 using the disc and re installed it.seems to of worked.everything going good now.strange but