Norton 360 Vault

 I have Norton 360 newest version it is on window XP Sp3   . My login in my vault don't Show up when I go to setting edit logins

I no longer have all my old login or can't find them I use to us them to go to the sites I wanted to get to.

I do have a hard copy for back up and have to use that every time I go to one of my login sites  that has not been physically gone to  

 

I have Norton 360 Ver. 20.1.1.2 . It is an up grade from previous version 360 I have on my computers and I use to have them on my computer

How do I get to the online vault  in clouds or manage my logins ?

 

Help need.

Thank with Aloha

Jerryg43

 I have Norton 360 newest version it is on window XP Sp3   . My login in my vault don't Show up when I go to setting edit logins

I no longer have all my old login or can't find them I use to us them to go to the sites I wanted to get to.

I do have a hard copy for back up and have to use that every time I go to one of my login sites  that has not been physically gone to  

 

I have Norton 360 Ver. 20.1.1.2 . It is an up grade from previous version 360 I have on my computers and I use to have them on my computer

How do I get to the online vault  in clouds or manage my logins ?

 

Help need.

Thank with Aloha

Jerryg43


edandterrie wrote:

I am frustrated!   I have used the Norton 360 and the Vault for over 2 years now and never had a problem, until recently.  Every time I try to log into my vault it says "opening" and then a couple minutes later it says "you session has timed out, please make sure your internet connection is secure" (or something to that affect).  Please help me get this fixed, I do not like that it no opening.  I have NOT changed emails, internet providers, computers or anything.  I cannot even change my password without getting in.

 

Thank You,

Terrie Smith


Welcome Terrie,
Which version of 360 are you running?

Thanks

I just renewed a few months ago.


edandterrie wrote:

I just renewed a few months ago.


 

thats not what he asked you  he asked you what verson of norton 360 you are uesing

 

are you uesing norton 360 v5 norton v6 or  norton 360 2013 v20

 

 

plzs go too about  and tell us what your verson # is of your norton 360

Are you able to access the vault through “IdentitySafe.norton.com” portal?

 

Thanks,

HarryP