Norton 360 VPN knocking me off my internet

Archive
21
Carole C:

"My topic is not listed here" & "I still need help" goes nowhere when I click on them. Dead end! I use Mozilla Firefox browser. I will not use Edge or IE

What's the URL in the Firefox address bar?  

Please Sign In before trying Support.
Norton Support pages seem to display differently from Firefox....for me.
Please, what is the Norton Suppot page URL in the Firefox address bar?  

Turn off Firefox Enhanced Tracking Protection (or whitelist support.norton.com & my.norton.com).
Turn off any ads blocker / scripts blocker / tracking blocker / etc. 
Allow all Norton cookies (1st & 3rd party). 
Turn VPN Off. 

22

Please try clearing browser cookies n' cache.
Please try allowing all Norton pages content -> allow all cookies/ads/scripts/frames/trackers.
Please try allowing all Norton pages content that may be blocked by browser extension/s or built-in browser protection/s. 

23

"My topic is not listed here" & "I still need help" goes nowhere when I click on them. Dead end! I use Mozilla Firefox browser. I will not use Edge or IE

24

Thank you. I will try this #. Yes I am in Florida.

25

~ regarding Phone Support
Please share your geo-location/country.  Maybe, I can post Norton Support phone number, if you want?
Are you United States?


Contact Norton Support -> Member Services and Support

26

~ regarding Chat Support
Contact Norton Support -> Member Services and Support

Please try clearing browser cookies n' cache.
Please try allowing all Norton pages cookies/ads/scripts/frames/trackers/content.
Please try allowing all Norton pages content that may be blocked by browser extensions or built-in browser protections. 

Please try Norton Secure VPN off - before and after machine restart -
Please Restart (not Shut down) machine -
Please try Contact Norton Support -

as my test: Contact Norton Support -
I click'd "Manage my account" -> "Something else" and type'd "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".