Norton 360 wiped my entire thunderbird inbox and sent

Norton Security | Norton Internet Security
1

I have the same problem as in following threads:

http://community.norton.com/t5/Norton-360/Norton-360-deleted-my-Thunderbird-inbox-and-all-my-email-How-do/td-p/453390

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-AV-deleted-my-Thunderbird-inbox/td-p/232511

http://community.norton.com/t5/Norton-360/Thunderbird-inbox-lost-after-Norton-advise-to-delete-a-certain/td-p/485308

 

Every single attempt to recover quaranrined file "inbox" ends with error-1000, on the other hand "sent"  was recovered but is not visible for Thunderbird.

My last backup is over 3 weeks old and i would prefer to restore all mail IF there is any way.

 

Does anyone have solution to error-1000 during recovery of  thunderbird "inbox" ?

 

Many thanks

 

Warrrk

 

P.S. My PC runs: Win 7 Pro SP1 German, Thunderbird 7.0.1 German, Norton 360 5.1.0.29

2

Did you follow the links in those threads?  There is one link to Mozilla instructions for recovery.

 

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Recovering_a_quarantined_Inbox

 

 

 

3

I did, otherwise i would not write need thread.

After applying all steps from KB/mozillazine i am still getting error-1000.