Norton 360 won't start with Lenovo Thinkpad - Norton AutoFix: Error 8504,101 - uninstall RapidBoot

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Additional information to the message with the title "Norton 360 won't start with Lenovo Thinkpad", started on 02-12-2012: solution suggested by yank and verified by dkoontz.

I have a Lenovo ThinkPad T420. When during the session there was an update of Norton 360 and I rebooted the system, Norton 360 didn't react anymore. However, a couple of minutes later Norton AutoFix informed:

 

Norton 360 Premier Edition, 6.0.0.145 (the same with 6.1.2.10)
Error (Fehler): 8504, 101
Windows 7 Professional (64 bit)
Installation: reboot required (Neustart erforderlich)

As dkoontz I tried everything without success ... was somewhat desperate.

Then I found and followed the suggestion of yank and removed RapidBoot, reinstalled Norton 360 (currently 6.2.1.5) and it worked fine again.

Great ... thanks a lot!

 

 


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Hi Kurt58,

 

Thanks so much for the feedback, glad you got it sorted.  :smileyhappy:

 

 

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Lenovo staff have posted in their forums that RapidBoot has been withdrawn ...

 

See RapidBoot Fails on Unsigned Driver 

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huwyngr wrote:

Lenovo staff have posted in their forums that RapidBoot has been withdrawn ...

 

See RapidBoot Fails on Unsigned Driver 

Thanks Hugh for the info, but the fact still remains that it needs to be uninstalled on the systems that it causing problems with.

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yank wrote:
huwyngr wrote:

Lenovo staff have posted in their forums that RapidBoot has been withdrawn ...

 

See RapidBoot Fails on Unsigned Driver 

Thanks Hugh for the info, but the fact still remains that it needs to be uninstalled on the systems that it causing problems with.

 

Well surely -- I was giving people a reason for not blaming Norton and not being concerned at losing a feature of their system ... that's Lenovo's problem .... for once!