Hello, first I'd like to say I have been in total support of Norton products for 8 years.
I'm not so sure that will last. ;~)
I kept recieving the norton pop up for 3 months to update Norton 9 and recieve 3 months free.
I finally got tired of the pop up and accepted. Heres what that did to my machine:
The free upgrade removed my Norton completely, then proceded to take it upon itself to remove my Norton System Works '04 which I loved and used often, especially to dump cookies, etc.
Then the new Norton could not install. I was stuck for 3 days without any protection at all.
I came to here and asked for help, I have a bad neck and this newly given Norton had taken up enough of my time.
One of your helpers here tried to uninstall all Norton components, and then reload Norton 9. He was successful after now numerous hours of me spending too much time on this.
My PC internet is now slower than a dial up, taking approx. 30 seconds to open any page, even going back or email also.
I tried to configure less security on the Norton to see if that would help. I even stopped my Microsoft firewall to see if that would help. To no avail. I am a photographer and need my quicker internet access returned.
My pages hang up often and I have to use my task manager, losing other data.
This is all so time consuming and frustrating. My machine is 8 years old and I'm pretty savy with it, managing no problems and keeping it clean for years. If it is incompatible I need to know. I will uninstall all of it and move on. Dell 2001, IE ver.6
When the scan is running, or any idle time running, forget doing anything else on my PC. I have resorted to once a week scan.
I would like my Norton System Works back. You had no right to take it upon yourselves to remove it. I'm not sure a new Systems Works would be compatible to my PC.
You may think that everyone loves to spend hours playing with their PC. That is just not true. There are many people with disabilities that just can't sit here laughing their way through a problem. It's not funny at all.
How do you shut off background scans or any idle time runs? I want to decide when these things are done.
I just want my PC back the way it was. Any help appreciated.