Hi,
I have NIS latest version on two home desktop pc's and one laptop. (3 License version) Three days ago my son's pc was reformatted and NIS was installed by disc then updated to latest version. On his account I logged into my Norton Acc't to do the necessaries. All appears correct. Afterwards I bought a years renewal online from Symantec as our subs had one day remaining.
Last night, while on the net, my pc suddenly showed a red x on the Norton taskbar icon and a message warned that 'My trial version had expired and needed to be bought or new key entered? I entered my license key and all is ok again.
Now, on checking my Norton Account, under' Devices', it shows 4pc's, my son's pc, the laptop, and 2 under my name, one shows 'Last online less than 12 hrs ago' (I think this is referring to my son's PC where we reinstalled NIS) and the other in my name as 'Online'? Under 'Home' it shows 3 PC's, the laptop, and two PC's in my name as described earlier. I notice my son's desktop name is not showing but mine.
I have remote access enabled on all three devices.
What in heavens name should I do, it seems a real dog's breakfast!