My email changed last year so I probably was sent an email, but didn't receive it.
I know it has been a weekend and wasn't in a hurry. I just thought I'd remind whoever was handling this.
Thanks for your help.I do not have any questions ,I just can not wait to join it!!
Great we look forward to having more loyal Norton customers in the program. Your requests have prompted me to create a forum announcement about the program in case there are more folks who are interested out there.
Cheers
djeannette
I just got my email today. Thank you! However, when I tried to log in or enroll, it keeps saying it doesn’t recognize my email address. Part of the message says I’m not using the same email address that was used in my invitation email. I am using the same one, but I keep getting the same message.
Sorry about that - I have forwarded your posting to the agency that manages the site so we will fix.
Did you click on the currently not registered button?
I Haven't got rights yet I see.
Could you give me the rights please?
Stu - are you looking to register on the Norton Advantage site? I am not sure what you mean by haven’t got rights- can you explain
I first tried to just login because the email and password were already in place (Norton Identity Safe). That didn’t work so I clicked on the register button. That didn’t work either.
djeannette wrote:
Stu - are you looking to register on the Norton Advantage site? I am not sure what you mean by haven't got rights- can you explain
Yep
That's what I mean
ok thanks - I have alerted the tech team about this issue - hope it is resolved soon - I will let everyone know when it is.
Add me to the list of those who received an invite but could not register - the system doesn't recognize my Email address
Yes, I'm using the same one that received the invite
:)
DE
ok thanks Dick - I am touch with the agency and they will be fixing shortly. I will get back in touch when they do
Hi.I think I have the same problem that Norton Advantage can not find my email address used for your invitation .
But I have received the invitation.
Wait for your help.Thanks.
Still unable to connect :(
DE
I think they’re going to work on the problem on Monday (5/12/08) or sometime during the week.
Message Edited by whbos on 05-11-2008 06:00 PM
4 Likes
They ar working hard on this one. Just post here what you like and don't like over here. Also post here if you want "in".
It is not really necessary to keepm posting that it doesn't work. Symantec will leave a message here if it must work
To everyone on the forum - we have worked a process to enable forum members to register for Norton Advantage - our loyalty program.
I have added in some of the benefits below - its a program for our customers whom we want to continue to engage with on a frequent basis.
- Expert information (articles, slidehsows, podcasts, videos) on how to get more out of your online experience, and how to protect and preserve the things you care about
- Access to exclusive customer and technical support (unique toll free line)
- Opportunities to communicate with Symantec experts (Consumer advisory panel meetings, webcasts)and fellow Norton Advantage members
- Special deals and promotions only available to Norton Advantage members
Click here to register for the program and web site. www.nortonadvantage.com
Just follow the not registered link
If you have any questions you can either post a message on Norton Forum ( I monitor on behalf of the program) or email NAmembers@symantec.com
Give us feedback about what you see – and what you would like to seeon the site . We have been using member feedback to guide or content creation, features offered, etc. This is a program defined by our customers .
djeannette
I was having that problem earlier today, but now it seems to be fixed. Just to be sure, is this the site you are trying to visit?