I contacted Norton more than a week ago because I had purchased Norton Anti theft and the location it was giving me was not my address or where I was located. I accessed the program and it says I am in Rushville Indiana and not here in Mitchell INdiana, about 80 miles away. I was routed thru 3 different levels of technicians and ended up with the advanced group that promised to take care of this problem and call me within a week. It has been longer than that. Can you help me? I can't seem to find anyone at Norton that cares. What good is the program if it doesn't know where my computer is?