Hi! I wanted to let you know that an Intel employee just connected with my pc and fixed the problem. The iClsClient was not installed on my laptop and apparently it wasn't part of Sony's packaged version of the Intel ME Drivers & Firmware package. I am happy that the issue has finally been resolved.
I have saved the iClsClient installer package so that I can reinstall my laptop in the near future knowing that this wil not break AntiTheft again. I would like to suggest that Symantec builds/assembles a diagnostics tool/package for Norton AntiTheft or uses the tool that the Intel Technician used on my laptop to identify the issue (you should probably contact him for the specifics on the tool he used). This way new potential customers'problems can be identified faster and the experience of purchasing and installing a Norton product becomes even better. Thanks!