For the past 10 days I have been receiving messages from persons on my email that say I am sending them viruses, the messages I am told is about viagara/crafting supplies/etc. I am unsure where this is coming from.....My virus definitions are updated several times a day, I run thorough scans on a daily basis on my facebook page with no viruses or problems found. I have had Norton since 1997 with no problems whatsoever....so I am not sure where to go from here to make it stop. I have even had emails sent back (which I never sent) to me because they were "deliverable"!!!!!
Anther thing you may want to do once that is taken care of and you know your email is secure is make sure if there are any passwords for your online accounts in your email. If they are you should change the passwords of those accounts too since the hackers may have seen them in your emails.
For the past 10 days I have been receiving messages from persons on my email that say I am sending them viruses, the messages I am told is about viagara/crafting supplies/etc. I am unsure where this is coming from.....My virus definitions are updated several times a day, I run thorough scans on a daily basis on my facebook page with no viruses or problems found. I have had Norton since 1997 with no problems whatsoever....so I am not sure where to go from here to make it stop. I have even had emails sent back (which I never sent) to me because they were "deliverable"!!!!!
In addition to changing your account password, you should also secure other aspects of the account, since the hackers could have made changes that would allow them to regain entry otherwise. Follow the suggestions given in the following article:
Also, bear in mind that spammers can still put your email address into the "From" field of the messages that they send, even if they can no longer access your account, in what is known as Email Address Spoofing. So, the spamming and bouncebacks may not cease immediately after you secure your account, but should stop fairly soon anyway when the spammers eventually abandon the use of your address for new ones. If you are fortunate, there is no spoofing going on and simply securing your account will stop the spamming.
In addition to changing your account password, you should also secure other aspects of the account, since the hackers could have made changes that would allow them to regain entry otherwise. Follow the suggestions given in the following article:
Also, bear in mind that spammers can still put your email address into the "From" field of the messages that they send, even if they can no longer access your account, in what is known as Email Address Spoofing. So, the spamming and bouncebacks may not cease immediately after you secure your account, but should stop fairly soon anyway when the spammers eventually abandon the use of your address for new ones. If you are fortunate, there is no spoofing going on and simply securing your account will stop the spamming.
Yes you will also change all the information referenced in the article as well. Forgot about that. Thanks for posting that link SendOfJive.
Yesterday I got 2 different spam emails from my wife about Canadian mail order pharmacy. She did not send these out. Both of our computers have Norton protection on them so I'm not sure how this happened or what to do? This went out to other addresses in her address book also.
Yesterday I got 2 different spam emails from my wife about Canadian mail order pharmacy. She did not send these out. Both of our computers have Norton protection on them so I'm not sure how this happened or what to do? This went out to other addresses in her address book also.
Just follow the instructions in the link SendOfJive posted above. You need to secure the account by changing the passwords, security questions, and any other personal information that the hackers may have used to hack into your account.
Is this a web-based email or are you using an email client? Also, do the messages people say you're sending out show up in the Sent folder? If they don't show up, there's a possibility they could be coming from someone spoofing your email address. It's not a definitive "smoking gun," but it will help us get a better understanding of the situation.