Norton AntiSpam

Norton Security | Norton Internet Security
1

Bonjour,

J'utilise Outlook 2013.

Les spams se retrouvent dans le dossier spam, ensuite quand on clique sur "Vider le dossier de spam", ils sont déplacés dans le dossier "Eléments supprimés", mais je trouverai utile de pouvoir les supprimer directement en un seul clic.

C'est vrai je suis un peu fainéant:smileywink:

Bonne journée.

2

Bonjour,

 

Cette suggestion a été analysée.

 

La configuration présente sera maintenue pour donner à l'utilisateur la possibilité de reviser ses vieux messages de spam. Dans le cas où un message important a été considéré comme spam, ce qui peut arriver parfois, l'utilisateur a une deuxième opportunité de le retrouver.

 

Merci,

3

Hi Rolik,

 

Are you using SSL connection or configured your Outlook for SSL rather than stndard POP3/SMTP ports?

Can you check with your Service provider(ISP) and make sure that they have not changed the settings to SSL?

 

Please post back with the requested information.

 

Yogesh

4

NIS 17.1.0.19

Outlook 2007 

5

Hey John

 

We don't have the option to export the addresses present in the Blocked List

 

For efficient filtering Antispam has its own definitions which are updated at regular intervals through Live Update. These updates contain information of Spam and Clean Email messages.

They also contain any new rule that Symantec creates to filter spam messages

 

So your Spam Email (Email present in the Junk/NAS folder) contents will always be sent to the Mail server  before it lands up in the Junk/NAS folder

 

Hope this info helps you

 

Thanks

Kavitha

 

6

To add more onto it:

 

If certain Email addresses are added to Blocked List, those Emails will be sent to the Junk/NAS folder iresepective of Emails being Clean or Spam

 

There is one more feature available too:

 

If you feel certain Emails are being misclassified, then you can always reclassify them using the Antispam Plugins available in theOutlook tool bar

 

Say for e.g.: If you have received an Email in your Inbox which you feel it as Clean, then you can reclassify it by Clicking 'This is Spam' plugin from the Outlook toolbar. There it gives you an option to Add the Email address to the Blocked List

 

Thanks

Kavitha

7

I want to add the blacklist mail to the mail server for filter. 

How can I export the blacked list???

Thanks 

8

 

I don't know if this will make any difference but :-

If you go to Norton window  --  Settings  --  Antivirus  --  Scans and Risks

Scroll down to 'Email Antivirus Scan', is it turned ON, if so, click the 'Configure' link beside it.

On next window, are both the options for scanning  'Incoming; and 'Outgoing',  email messages ticked.

Plus, you can look at the other options on that page.

If you alter anything on any page, make sure you click 'Apply'.

 

 

 

 

9

e-Mail Scan is turned on, I created a rule to filter e-Mails by their Title "SPAM" to be moved in the appropriate folder.

 

still it is not moved there. i'm trying to create an Outlook rule now

10

Please make sure that you are using the standard ports, SMTP (25) and POP3 (110).

 

Vineeth

11

these are the default settings of Outlook, the Problem still persists

12

Can you describe the process you used to create this rule? The email scanning settings in Norton AntiVirus won't affect the behavior of AntiSpam.

13

I'm using Norton Antispam the easy way, just created a rule to test it, that should move all ongoing mails with the subject "SPAM" to the designated folder. Though it's is not filtering this e-mails.

 

If i hit the "this is SPAM" button, the current one is moved, but if I send a new one it is not moved ...

14

now I tried to use Outlook Express 6 ... here i cannot even activate them antispam toolbar

 

could it work by registering the, navplug.dll ? i cannot even find it on this machine. NIS 2010 is running here.  In which folder is  it located ? does it work if I download the dll and move it in the norton folder ? then register it ?

15

anybody knows ?

16

dallas,

 

I''ve flagged your query for the attention of Norton Staff so I hope someone will come in with something defiinitive but I've a vague idea the Filter by Word does not work!

 

The emphasis in Norton AntiSpam, since they adopted the Enterprise industrial version for 2010/V4 versions, is on handling spam detection centrally -- a kind of cloud computing.

 

Anyway watch for a message from someone with the name in red -- they are Staff.

17

Are you using Outlook Connector with Outlook 2007? 

Did you have Norton on that system before the N360 v4? 

Is there a Norton AntiSpam folder and a Junk Mail folder in Outlook?

Where are you creating this "rule" to move the SPAM titles email; in Outlook 2007 filters?

Did you update N360 v4 from another Norton product that was already on your system?  If so, did you uninstall the previous Norton first or just over install it with N360 v4?

Does your email provider have any Spam filtering enabled on their servers; have you tried turning that off (if they do)?

 

 

Sorry for all the questions but these will help with giving the correct solution to the problem.

18

Hi dallas


For Outlook 2003/2007


N360 Antispam rules takes higher precedence than Outlook rules. So all Emails identified as Spam by Norton will be moved to Norton AntiSpam folder/Junk folder.


Outlook rules will take priority for other Emails (Identified as Clean by Norton). So you can move those Emails to a folder of your choice by creating an Outlook Rule (Tools->Rules and Alerts->New Rule)


For Outlook Express


Outlook Express Rules takes higher precedence than Antispam rules.


So a rule created in Outlook Express (Tools->Message Rules->Mail Rules) will take priority and move all Emails irrespective of Norton's classification to the specified folder


Hope this info helps you


Thanks

Kavitha

19

i'm connected with Outlook Express to an exchange server, not using any connection tools or any Outlook rules.

 

I had installed before various Version of Norton, because i'm testing all, but believe me I remove them every time properly and also cleaned the Registries manually from HKLM and HKCU : Software.

 

My question now was if I'm using the Windows reg / unreg command to the navplug.dll, which i download from the internet because i cannot find it on my machine, would it help to restore the Antispam toolbar in Outlook Express ?  I am away from home and couldn't test it yet.

 

With Outlook 2003 it was there but it wasn't operational ;o ... For example: I created a rule to filter all e-Mails with the subject "spam", sent a test e-mail from yahoo account and the mail landed again in the inbox. No outlook rules were used.

 

Thanks for your help

John

20

Kavitha,

 

A few messages back in this thread I made a comment that I recollected a while back -- perhaps when AS went over to the Enterprise technolgy -- that we had queried and been told that NAS rules based on looking for a word or phrase like VIagra or Sex .... did not function.

 

That recollection may be completely wrong but I'd be grateful if you would clarify this point since Dallas gives a rule example based on a word ....

 

TIA