Norton antivirus - "fixing protection updates" is stuck, not completing

[SoulAsylum]

@scott_miller4

-What OS are you using?

-What is the version of Norton you have installed?

Edited: A possible cause is, If you are using an older 22.xx version of Norton the intelligent update service is no longer active.

Intelligent Updater has been deprecated for legacy Norton products

Hi All, We have noticed a few users reporting errors while downloading Intelligent Updater definitions. As part of the transition to the new Gen security stack, Intelligent Updater has been deprecated. Over the past two years, we have been actively migrating existing users to the latest Norton platform and security infrastructure. If you are currently using an older version of a Norton Antivirus or Security product, we recommend upgrading to the latest version using the following link: https…

SA