Hello everyone
I am having an error when trying to run Live Update. The error message goes like this:
Not all updates were successful (After this I click View Summary)
NAV Engine Fallback
NAV Engine Fallback Update
Status: Failed to complete
Update Critically Recommended
Tech Support
So here's what I did, I click Tech Support and this One Click Support window comes out, I Scanned and it found a solution, to restart the PC and try Live Update again, well, it didn't work. Next thing I do is contact a support technician via chat. They logged on to my PC remotely to resolve the issue, they restarted and tried, didn't work, they reinstalled and tried Live Update again, didn't work. They used this Norton Removal tool to remove any trace of Norton in case there were some corrupt installation files hanging around and they installed again, but it didn't work either.
If anyone out there knows if they made a fix for this or another possible solution for this issue, I'd be very thankful.
by the way
My PC is currently running Windows Vista Enterprise x64, though I was told that has nothing to do with it.
Thank you very much
Regards
Jose