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It would make more sense to set up an account. It will save his activation keys and if he reinstalls on his computer he and you will be able to recall them from the account.
The account makes no demands on him once you set it. It won't keep popping up or asking for anything. So it won't bother him.
But it will protect him should either of you ever need the information it has for you.
If you bought Norton then whats the big deal about ceating and account? Most av’s do this. GDATA does. If you do not have a firewall then you should be using NIS.
You are not able to disable the pop-up. You will see the pop-up everytime if you connect to the internet and run NAV09. This is one of the new feature for NAV09 to ensure that you are using legit software and product key. Save your product key in the Norton Account will only take a few minutes. This can help you to recover your product key later. If you do not have a legit product key, just use the trialware provided by symantec.
Thanks for the replies so far. I’m not surprised that everyone thinks I should just create an account, but I did hope that someone would be familiar with disabling the onerous request, and post the knowledge here.
But, in case it is thought that I should justify it, here goes. Creating a Norton Account in order to store the activation key is hardly necessary if someone has the original CD-ROM, with sleeve printed with the activation key. I don’t lose them, so why should I give Symantec my email address, home address, phone number, and whatever else they might ask for. They don’t deserve to demand this information just to use their software.
mijcar - I am well aware that if I conceded and created a Norton Account, the continual request to do so would go away.
Dieselman743 - Of course most AV companies do this, but I have never yet seen it required. They do it because it is an important source of marketing information, and it has nothing to do with the proper operation of the software.
znmng - I don’t understand why creating a Norton Account will prove that the software and activation key is legit. The regular Activation process completed, and accepted the key code. That proves it is legit. Also, I have no doubt that it can be disabled, as it is just a matter of knowing the key to alter in the registry.
I still hope someone will post an answer to solve this problem.
rroberts
I fail to see the problem. Create an account and be done with it. It also verifies with Norton that your key is legit and your key belongs to you so no one else can steal it. This is how keygens are made. Nobody from Symantec can see your cd you bought. Its for your own protection. Dont sayt you will not loose your key cause millions of people do. Creating an account holds your key in Symantec’s records. The day you loose your key and need to reinstall Norton you will be screwed cause the will be no way to verify you bought Norton. If you create an account then if your loose your key you simply log into the Symantec site and they will send you your key that you registered.
Let me begin by saying that when I first ran into Norton Account, and on the current versions that you cannot bypass it, I was very unhappy because I associated it with the Registration procedure that so many applications try to insist on that is 99% a marketing gimmick to get your email and other addresses and phone numbers (I used to put in the fax number in the hope it would deafen them <g>).
However the Norton Account procedure does seem to be unlike this and if I remember correctly it gives you a choice about participating in feedback and in receiving marketing etc information and the check boxes are unchecked by default! I hope my memory is not failing me but even if they are prechecked those of us who object vehemently to getting what we may regard as spam know enough to look for and uncheck them.
As others have said, the Norton Account does keep track of your KEY(s) and even if you never lose the KEY or the CD (and you should see how many people do lose them both for applications and for Windows or computer recovery disks) having the KEY in your Norton Account enables you to avoid having to retype the KEY on subsequent installations -- the Norton application will either grab the KEY without being asked or it will give you a set of options when the KEY is due and one of them is to check [x] Use an existing Key and the installation will just go off and do just that.
Of course if you enjoy typing in 25 figure KEYS ......
Seriously, as others have said, since the 2009's insist on you using Norton Account, go with the flow ....
Let me point out that this process discourages copying installation disks and sharing them, because you get to use that key with only one account. So if you bought a copy of NAV to share with your entire school, it will show up – under your email address – pretty quickly. I have never had any marketing probes from Norton via this account (easy enough to check if I use different email addresses for this registrations) nor any intrusions into my life.
Thanks for confirming my POV
Okay, I concede that I have come to the wrong place for advise. I know this forum is a Symantec-friendly site, but I did not expect that everyone here would ignore my simple request, and insist that I do something that I so strongly want to avoid. And, which is not necessary, under anyone’s definition.
Dieselman743 - You fail to see the problem? I think I explained it well enough – I have no intention of giving Symantec my personal, marketable information. Period. I don’t even have to do that for Microsoft or Adobe, so why should I cave in to Symantec. It ain’t happening, so please respect my desire, even if you don’t agree or understand. Also, I looked in the cabinet I have in the garage, and right on the top shelf, stacked together, is every box of Norton AntiVirus going back to 2001. The rest of them are in there somewhere, along with every other boxed software application I have purchased dating back to 1987. No commentary necessary – my wife has been after me for years to clean it out, and some day it may happen.
huwyngr - You may be right that the Norton Account is benign. Perhaps they don’t use the information for the purposes I want to avoid, but I don’t wish to trust them. Believe me, it is no problem typing in the 25 character key – the real pain is that it even becomes necessary, as the multiple steps to remove and reinstall the program are much more troublesome.
mijcar - I’m not even sure what you are talking about. You seem to be saying that everyone that buys a copy of Norton, and installs it on their computer, allowing the activation process to go forward which authenticates it as a valid license, is going to turn around and become a software pirate, SIMPLY because they do not want to create a Norton Account! Your logic is unbelievable.
As I stated above, I have come to the wrong place for advise. It has not been my intention to offend anyone with my responses, and if I have, I am sorry.
If it does in fact turn out to be impossible to disable the demand to create a Norton Account, via a registry modification or other means, then it will be my intention to remove the software, and use an alternate antivirus program. The loss of the $19.95 (it was on sale at best Buy) will be the price paid for a valuable lesson – never use another program from Symantec.
I am now stating my desire to withdraw my request for help, and would like to see the moderators lock this thread.
rroberts
Symantec DOES NOT ask for anything personal. I should know this. They do not send you spam. So what if you had a break in or fire. How are you going to prove to Norton you already paid for it. I guess your just gonna have to spend another $19.95. But wait thats only on sale. NAV 2009 is currently $39.99. I have used several different security products and created accounts with them and guess what. No problems what so ever.
<< I know this forum is a Symantec-friendly site, but I did not expect that everyone here would ignore my simple request, >>
If it were a simple request .....
What you are asking for is for us to know, on a new product that's been public for about a month, how to hack the software to do something that Norton does not want it to do.
No-one has ignored your simple request -- we've all given you a simple answer: we do not know of any way to disable this function. And we have used our freedom to tell you why we do not find objectionable something that we used to dislike. We have given you examples of why there are benefits from using Norton Account.
If you don't want those benefits that's OK -- you are fully entitled to that viewpoint but don't slag us for telling you our opinions.
And to quote my grandmother, a wise old bird: Don't cut off your nose to spite your face!
rroberts wrote:
If it does in fact turn out to be impossible to disable the demand to create a Norton Account, via a registry modification or other means, then it will be my intention to remove the software, and use an alternate antivirus program. The loss of the $19.95 (it was on sale at best Buy) will be the price paid for a valuable lesson -- never use another program from Symantec.
I am now stating my desire to withdraw my request for help, and would like to see the moderators lock this thread.
rroberts
Uninstalling the software would probably be the best thing for you to do if you are not happy with it.
I agree with the OP. It is unacceptable that Norton would deny me information I have a right to as an OWNER of their product unless I satisfy the needs of their marketing department. It is the equivalent of going to Radio Shack to buy a pair of AA batteries and being asked for you phone number and address.
This is ridiculous. As for those who say "just do it and don't worry about it", If you keep bending over like that, they'll keep doing it again.
Stuff like this is the camel's nose under the tent. Before you know it, you won't own anything on your computer. You'll just be a tenant on the computer you thought you owned.
Since most people are forgetful and most people put off things until too late, more people would be harmed by the removal of the reminders than would be helped. I guess Symantec is choosing the high road in this instant.
The product key should be included with your download when you purchase the product or printed on the manual or CD case the software comes in like it is for ALL software except this.
The reminders are not helpful at all, but rather a form of extortion for your personal information.
We are being denied information that we are entitled to as an owner in order to for Norton to get your contact info for their marketing and sales department.
I puchased NIS 2009 and when I got the email confirmation from Symantec a key was also in the email along with the downloaded NIS 2009.
dfm29 wrote:The product key should be included with your download when you purchase the product or printed on the manual or CD case the software comes in like it is for ALL software except this.
The reminders are not helpful at all, but rather a form of extortion for your personal information.
We are being denied information that we are entitled to as an owner in order to for Norton to get your contact info for their marketing and sales department.
Much though you may think otherwise, you can only speak for yourself. I value MyAccount, and like being able to access the information I need when I want it instead of having to search through countless file folders. Perhaps I am finally moving toward a paperless office.
As for the tickler (or nag) that reminds me of an expiring subscription, that too I value highly. It gets my attention when I am distracted by other things.
I don't even want the "option" to remove it, because too many of my clients would take that option, completely forget about it, then call me when they are infected with something I can't fix for them.
So, if it's extortion to you and a rpita, then that's your take. My own take works for me.
I stand corrected. I do have my product key, however I have written it down and made copies of it on my computer like any responsible person does when they purchase software.
I stand by my belief that the demand to give up my personal information everytime I click the product is unwarranted. If you "value MyAccount" good for you. I don't and don't want it or want to be harrangued about it. I don't want to hear about "Norton Products and Services", thank Norton very much.
I recognize that this is Norton's site and forum and that many people here probably work for Norton or are tied to the company in some way. For those of us who aren't, it is little things like this that erode customer loyalty.
I should at least have the OPTION to setup an account whose primary benefit seems to be to remember for me information I have already.
Hello All,
The Norton Account is setup to store your Activation Key. It's not used to detect if your software is legit, or to collect your personal information so we can send you unsolicited notifications. We do allow you to sign up for email notifications that may pertain to your product or service, but you can opt out of that (in fact, I think you have to check the boxes to opt-in).
You wouldn't believe how many people lose their activation keys. Either their e-mail was erased, or they lost their disk, and we were unable to assist. Having the Norton Account is helpful in this case, and when you're installing on more then 1 PC (for instance, the 3 PC license with NIS). You can simply login to the Norton Account and copy and paste the key from the browser in to the program.
For what it's worth, I've installed Norton products on my home computer, opt-out of the e-mail notifications when registering on the Norton Account, and have never received any unsolicited emails.