I have AV2009 for 5 computers, 4 of which work great (xp sp3 and vista). The other XP sp3 tells me after a reboot/24hours or so that my definitions are out of date, then says I've switched off my protection.
I have used the one click support and wasted 15 or more hours while they uninstall, reinstall, apply a fix, uninstall manually, apply intelligent update etc etc, escalate my problem to a supervisor , to the point of telling me someone will call me by phone to solve the issue. Nobody ever does. I even re installed windows (and lost some programs in the process) . I even installed the trial version of 2010 and the same problem occured.
Any ideas what to do from now ? I've given up with the one click support.
Should I just give up ? Can i get a refund for the one computer ? Has anyone else had this problem ?