Norton Bootable Recovery Tool does not detect ethernet -- but lspci does

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1

Hello,

I am aware that NBRT uses Linux as live CD OS. I have one infected PC and I am intended to do a full scan.

But the NBRT does not detect any internet connection available, the network applet shows 'No connection available' regardless output from

lspci | grep 'ethernet'

Which shows ethernet.

By the way I still can use the NBRT and do full scan even my virus definitions is on January 2017 but still not feeling comfortable because I cannot get the latest definition.

I need a solution about how to updating the virus definition manually (actually I am using live USB, not CD/DVD).

Thanks.

2

Hi @mokalovesoulmate

Glad it works fine for you -Could you please mark the post which gave you the solution so that others will know it's solved and will quickly be able to find the solved post. It will also help the forum Search engine work correctly. Thanks.

 

3

Hello sorry for the late reply.

Finally I decided to borrow a usb wifi so I forgot to try the lshw command :))

The USB wifi is working so I can get the latest defitions.

4

Did the command work?

5

I created the bootable USB via Rufus as told from https://support.norton.com/sp/en/us/home/current/solutions/v72380755_EndUserProfile_en_us

I will try lshw command later.

Thanks.

6

Did you create a bootable USB with the NBRT from Norton Bootable Recovery Tool - Norton Security Scan - Symantec ?

lspci would only provide a list of PCI devices. What happens if you use "lshw -class network"