Norton browser update helper

Archive
1

Keep seeing events of a failed update install. I think of the Norton Secure Browser.

Product: Norton Update Helper -- Error 1406. Could not write value MsiStubRun to key \SOFTWARE\Norton\Browser\Update. System error . Verify that you have sufficient access to that key, or contact your support personnel

and

Log Name:      Application
Source:        MsiInstaller
Date:          12/12/2023 6:33:12 AM
Event ID:      1033
Task Category: None
Level:         Information
Keywords:      Classic
User:          SYSTEM
Computer:      Springer10
Description:
Windows Installer installed the product. Product Name: Norton Update Helper. Product Version: 1.8.1649.5. Product Language: 1033. Manufacturer: Norton LifeLock. Installation success or error status: 1603.
 

2

Okay have temporarily fixed this.  Norton's own Tamper protection was blocking this update from completing.  I turned Tamper protection off and waited for the next attempt to install to complete (tries about every half hour).  Now event log says it completed.  Tamper protection now back on.

BUT THIS STILL NEEDS A FIX, both to install this update and any future ones.

Of course no idea what this product "Norton Update Helper. Product Version: 1.8.1649.5" does.

3

fwiw ~
Norton Secure Browser installed (on old machine) for testing. 
Norton Secure Browser is not my daily rider.
Norton Secure Browser is not default browser.
~ every Warning (yellow triangle) in snip is Norton Update Helper

executable_path=C:\Program Files (x86)\Norton\Browser\Application\NortonBrowser.exe
profile_path=C:\Users\bjmer\AppData\Local\Norton\Browser\User Data\Default
os_version=Windows 10 v22H2 (x64) 
av_engines=AMSI - SymAmsiProvider
active_av_engine=AMSI - SymAmsiProvider
av_version=
urlscanner_version=Builtin urlscanner
host_prefix=
browser_version=120.0.23442.109 (Official Build (64-bit))

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https: //searchsafe.norton. com/search?omnisearch=yes&q={searchTerms}
Omaha version: 1.8.1629.4

Enabled extensions:
achbgnlchkddjajdjgnfajiheehdjhhl : Privacy Guard : 2.8.527
admmjipmmciaobhojoghlmleefbicajg : Norton Password Manager : 8.1.1.39
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
clkpaagilfagalbkkedhfhgbpaecoibg : Norton Anti-Fingerprinting : 2.6.236
fnpbeacklnhmkkilekogeiekaglbmmka : Norton Safe Web : 3.22.0.7
gjcfnponmdkenfdibginkmlmediekpnm : Messaging : 1.20.1.693
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.17.288
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
mpnlkmlkncncpgnnkmkgoobfpnjmblnk : Norton Safe Search : 3.22.0.7
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.21

Disabled extensions:
hglfhehnlngcghjibkocbphocccdoipk : Side Panel : 0.0.89
iidajdmcgbhnajbnlafkgnpnbjpemafh : Norton Safe Search Plus : 1.0.0.23
mjcjbfohnabnpeahjjdeiimbinifjmad : AI Chat : 0.0.136
pbnlklembegknchclakjohhpdccfllbe : Coupons : 7.9.1.296

4

Not related to fast startup.  Machine has been restarted many times and both with full shutdown (alt f4) and without.

5

Have you restarted your computer since you started getting these messages? Be sure you are using the Restart command. Not Shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.