I was on NOrton chat and it connected me to a person who called me and he was a scammer. NOrton gave him my phone number and he attempted to scam me with an offer for lifetime help for only $999.00. can you imagine the gall involved. I allowed him on my pc and watched as he slowly played with it before making the pitch. when I realized it was a scam directly from Norton I pulled the plug on my machine. what are you going to do about it. I was the day before my renewal and the scam was certainly designed to insure that I did not stop my auto pay. now I cannot even stop that for a year. you are a bunch of thieves. how do you stay in business?