Norton Community Watch task

Over the last couple of days whenever I've tried to run the Norton Community Watch task manually via Norton Tasks page, it seems to get stuck in running mode. Normally it doesn't take longer than 7/8 minutes. It's happened twice and the task was still running after 20 minutes. I've tried stopping it but then it seems to get stuck on that too. After restarting my computer the task is no longer running and works fine for a while.

 

I'm not sure if this can be caused by server issues or it's a problem with my Norton 360 program. 

 

Norton V.21.3.0.12

 

Windows 7 (64-bit)