Norton Compatibility and Windows 10

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Hi everyone,

Windows 10 is now officially released! This article will guide you through the Norton compatibility with Windows 10.

BEFORE UPDATING TO WINDOWS 10
 

Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?
Answer: Nothing. You're all set to upgrade to Windows 10. Version 22.5.2.15 of all Norton Products are designed to be compatible with Windows 10.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?
Answer: For Norton Security, run LiveUpdate manually to receive the 22.5.2.15 update. For the older products, visit the Norton Update Center to receive version 22.5.2.15.
 

AFTER UPDATING TO WINDOWS 10
 

Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?
Answer: Nothing. You should see your Norton Product functioning properly on Windows 10.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?
Answer: This is a bit more complicated. We've created an article to walk you through the process. CLICK HERE.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x, but I don't see the files listed in the above article. Help!
Answer: Not to worry. You can get your Norton product back on your system. Visit this article for instructions on downloading and installing your product again.

Question: I'm running Norton 22.5.2.15 in my Windows 10. Why is my Norton Identity Safe not working with Microsoft Edge browser?
Answer: Norton Identity Safe is currently incompatible with the Microsoft Edge. Visit this article for more details.
 


NORTON PRODUCTS THROUGH AN INTERNET SERVICE PROVIDER


Question: My Norton product is from my Internet Service Provider (ISP). How do I get a Windows 10 compatible version?
Answer: Different ISP partners are updated in different ways:


If your question about Norton and Windows 10 compatibility isn't covered in the above questions, or if the answers don't help resolve your situation, please visit our NIS/NAV/N360 board or Norton Security board and post your question. Our forum experts are here to help.