Norton Confidential Vulnerability Protection Blocking Web Browser Access to All Sites

Not sure what is going on here...installed NIS (Comcast))...everything enabled at default settings, but web access appears to be completely blocked in both Firefox (4.0.1) and Safari (5.05).  I tracked this down to the vulnerability protection in Norton Confidential. Everything works fine if I disable the protection. I have all the latest updates installed...am running OS 10.6.5.  Any ideas?....Sorry if this has been posted previously....thanks.