Norton Connect Safe on Router blocking some of the time

Hey got norton connect safe on my router and it works good until it doesent. Some of the time the websites that get blocked at other times dont. Is there a solution? I dont know why it doesent block the website all the time. 

Please help my router is a Buffalo N600

 

Ok . they are deffinite adult sites I would hope they are blocked...

I will send the email thanks

And do you have any other devices to check those same sites with?

If the other devices have the same result, it is possible that those sites are not yet registered to be blocked. You can report those sites at   connectsafe@symantec.com

 

And it is 2 sites in particular I didnt test any others 

I just tested it on my PC

I am using level 2 

Is the problem specific to one device or are all devices connected to the router allowed to access blocked sites?

Be sure all connected devices are configured to get DNS settings automatically.

Which level of protection are you using, and what sites are getting through? Is it just one specific site, or any site in the blocked category?