I am not sure if I am doing something wrong or what.
System is idle and the miner is active but the hash rate just list calculating.
Is there something I need to do or is there a solution to this issue?
I have the same issue. Applied the hotfix and confirmed all the versions are current....still not working. No Hash rate even though the miner is turned on. Portal doesn't even find my rig. So no....not even close to being fixed
Looks like this problem is resolved by ...
We have released a hotfix targeting 22.21.8.62 (64 bit OS only) that fixes an issue which caused the miner to hang.
Running now. Sorry for late reply, was away for weekend. Thanks Gayathri.
You can’t add memory to your video card. You will have to buy a new GPU with more memory if you want to crypto mine.
The only viable solution to your predicament is to purchase a GPU that has more memory. But realistically, it won’t matter later next year when crypto mining gets phased out with all new systems that favor transactions for services over GPU mining. Ethereum will be the first to do so and others will follow.
Thanks for the reply. I wondered about that but also read somewhere the minimum was 4 GB. You'd think they would tell you that instead of the miner just sitting there endlessly - doing nothing! Thanks again!
I have an NVIDIA GeForce GTX 1650, too. My card came with 4GB memory. Norton Crypto requires 6GB memory. I've looked for information to add memory to my NVIDIA card but haven't found anything useful yet. Also, from what I've found, the GTX 1650 comes with 4GB as the standard so it's likely that your NVIDIA card has only 4GB memory as well.
I've seen others complaining that 6GB graphics memory is not yet standard on many computers/laptops and that graphic cards with lower amounts of memory installed should be able to successfully mine crypto. I don't know why Norton set the memory requirements at 6GB or if they'll change it.
Mine is still just sitting at Calculating for the Hash Rate, Miner states Active and nothing earned after 14 hours of uninterrupted use of my PC - what am I missing on what to expect with this? I have an NVIDIA GeForce GTX 1650 GPU.
Please Norton reply. Thanks!
Yes, the issue appears to have been fixed. I can now see the project hash rates on all of my mining PCs. Thank you!!
As requested, yep, I have been running since some time mid afternoon. Thanks for the fix and response! Any chance of getting a status blog pinned to this forum?
Hi,
The Hashrate issue should be resolved now. Could you please check and let us know? Thanks.
-Gayathri
I was out for a couple hours, and it was running when I came back. Racked up 0.000122884584/$0.46. I can understand this feature being lightly supported by Norton making it difficult to respond to every query by those like me that are ignorant and just learning. However, it would be nice to know something about what is going on. May I suggest a blog where you can make short status, service, feature comments etc that we can just read to learn what is going on. That would be great and maybe save Norton Support some time and grief from our questions and maybe ignorance.
Is Norton customer service going to actually provide a response??
Ditto my system. On checking this a.m., I was stuck all day after making .000012179899/$0.05 in the early a.m. yesterday. System cranked away all day. Just never produced anything. Never got beyond "Hash Rate: Calculating...". This has happened at least once before, 8/23 I think, but then started back up so am guessing some sort of issue on the Norton end.
I am having the same issue my computer was working just fine until yesterday, I was gaining crypto however yesterday around noon it stopped showing a hashrate and was showing as Idle on the portal. The fans on my computer are on and blowing hot, the GPU shows 100% so I know it is hashing but I am getting nothing, my payout isn't advancing at all for the last 12 hours, I am shutting the miner down until a solution is posted or the software is updated so it works. I feel like my computer is hashing and I am getting no credit.
Mine shows mining on the UI but idle on the portal.
Same here since last night, I think. Certainly all day. I would normally have at least $0.50 by now but am stuck at $0.05 since first checking this morning. Also, you can see from the graph attached that my production has been steadily declining since starting up the first of August. I have switched back and forth from Windows 10 Hardware GPU Scheduling a couple times to see if that affected anything. I do not think it makes any difference. It is currently enabled. I might try turning it back off in the next couple minutes.
Me too - been running for days - Hash Rate states Calculating, Miner states Active and I haven't received any ETH in my wallet. I have an NVIDIA GeForce GTX 1650 GPU.
What's up with this Norton? Thanks!
I'm having the same problem. Where the miner says active and the hashrate is stuck on calculating and my computer meets all the requirements.