Norton Crypto Mining Shows Working But All Values Stuck at Zero using Radeon RX 580 Series GPU

Norton Crypto Mining Shows Working But All Values Stuck at Zero using Radeon RX 580 Series GPU. Any new info on a fix for this?

Same issue.  Running a NVIDIA RTX 2060 Super.  Hash rate is changing every 20 mins-1hr, but mining balance hasn't moved all day.  Please advise.