I just bought installed Norton and was prompted to restart my computer to install updates and when I did all my desktop files MY PERSONAL WORD FILES ARE GONE!!! A pop up said that I needed to log in to see my desktop files and when I did the FILES STILL ARE GONE!!! I can't believe Norton thinks it's acceptable to $ELL a product and then delete everything that was on the desktop WITHOUT WARNING.
AND ALL MY PHOTOS ARE GONE????????!!!!!!!!! MY MUM JUST CAME TO VISIT FROM THE OTHER SIDE OF THE WORLD AND NOW SHE HAS GONE HOME AND ALL MY PHOTOS ARE GONE??!!!!!!
WHERE ARE MY PHOTOS?????!!!!!!!
PLEASE TELL ME HOW TO GET BACK MY FILES!