Yesterday I ran my Norton scan as i do every few days. It dected ZeroAccess and said it required manual removal. I clicked the find file thing and it brought me to "plsremotesvc.dll". I looked up some solutions and I came across a few things. I downloaded and ran the zeroaccess fix and it didnt resolve the issue. Then i downloaded and ran Norton Power Eraser. It detected 4 more infections.I now have;
fixzeroaccess (which is prob the file i downloaded to fix the first tiime)
rodonlinesetup.exe (a free MMO game i downloaded)
cdrom.sys
plsremotesvc.dll (the orignal infection)
command
I clicked fix and it started a "removing risk" and created a system restore point. its stuck on cdrom.sys for about an hour now.
Any suggestions?