I will use the Norton diagnostic report that is in the Comcast Norton software (360--i think it is called)
Today it show that my Intel turbo boost monitor was not working the the driver were not install - that what original message said, and so I checked my software and everything was fine and in fact I brought the Intel icon to see it in action and it was working fine.
My Questions would be this I guess, Should I put much faith in the Norton Diagnostic Report (if you look under PC Tuneup you will find this program there) ????? AND is it reliable???
I will use the Norton diagnostic report that is in the Comcast Norton software (360--i think it is called)
Today it show that my Intel turbo boost monitor was not working the the driver were not install - that what original message said, and so I checked my software and everything was fine and in fact I brought the Intel icon to see it in action and it was working fine.
My Questions would be this I guess, Should I put much faith in the Norton Diagnostic Report (if you look under PC Tuneup you will find this program there) ????? AND is it reliable???
Looks like you are getting the same here as I gave you - no one knows or no one is going to comment. So FWIW, IMHO, I treat all of the "all-in-one diagnostics" the same way - very cautiously. If any of them detect a problem, I'll look into it, but if everything checks out - then I ignore the same warning the next time - unless I notice something in that area not working.
I think it is very difficult to keep up with everything that these "all-in-ones" are supposed to check. What I mean is, if a driver were to update (part of the programs normally update function), how is the "all-in-one" going to keep up with all the updates for every program out there?
I do not know how the Diagnostic works and how it keeps itself up to date. I may be out in left field on this one, but I figure if the Diagnostic scan is looking for driver A for Intel turbo boost monitor and it can not find it , because it has been replaced with Driver B. Then it might report it as not installed.
Hopefully someone from Norton will see this thread and jump in with some official word.
and I have learned from you and others that a little investigation can go A LONG WAY,
so the problems that I have seen on this software like the one listed were not actually aproblem, because it seem to be
ok. I checked the program and it was fine.And it worked well too.
But i thought I would get some sort response from these people, but I guess it may not be worth their time.
moogy,
I'm responding
I don't use the product and cannot be of assistance. Normally I would not have even posted but I read that you are feeling ignored. I wouldn't want you to continue to feel that way
No help but at least you know we're not ignoring you
The people who run this forum don't know anything about their products, or do they think my question doesn't need to be answered?
I do not come here often, but in the past I gotten fairly descent help,
I really don't mean to sound sarcastic, but I have waited a long time for a little help with this
and no one but yank seems cares.
Well, thanks for all help, I am sure am glad that you all didn't rush to answer at the same time, I might have been overwhelmed
Hi moogy,
I really glad that you aren't being overwhelmed by the responses. I did not read your reply to Mohan's questions so I can't be sure. The fact that the question hasn't been answered may be a function of your lack of reply. Without being to see responses and manipulate the system it is very difficult to suggest solutions. In many cases it is impossible. The shotgun approach may be used at times to bring a system back to a point where the user and the tech can communicate more effectively but that isn't a good normal mode of troubleshooting.
Reports are only as good as their author and the ability of the reader to understand and interpret the responses. Nothing and no one are perfect so experience has to be added to the mix. If it isn't broken don't try to fix it. If you're not sure of the meaning of a response, ask.
We have released Norton Security 22.20.4.57 for Windows that contains a fix for this issue. Could you please let us know if this issue still persists? Thanks.
Thank you for reporting this issue to us. We are aware of this issue, and are working on a fix. When we have more information, I'll post an update to this thread. Thank you.
. Normally I would not have even posted but I read that you are feeling ignored. I wouldn't want you to continue to feel that way