Norton- DO NOT ASSUME I WANT THIS SERVICE ON MY COMPUTER!

I do not appreciate it when a sudden, unsolicited and unwanted gadget appears on my computer! Never assume I want or need a gadget on my computer taking up memory or providing an unwanted service. Ask if I want it during installation and then comply with my wishes. Do not force me to look for the "uninstall" mechanism to get rid of it. Making me mad does nothing for your corporate image. Didn't you guys learn from the automatic backup drive feature/fiasco on Norton 360?

 

Upon attempting feedback to this incident I received the following:

 

Server Error in '/pfb' Application.
Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[DirectoryNotFoundException: Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.]
   System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +2014112
   System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) +998
   System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) +115
   System.IO.StreamWriter.CreateFile(String path, Boolean append) +58
   System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize) +91
   System.IO.StreamWriter..ctor(String path, Boolean append) +31
   System.IO.File.CreateText(String path) +34
   NewFeedback.Pages.pThankyou.Page_Load(Object sender, EventArgs e) in C:\development\depot\depot\Consumer_Internet_Components\Landing_Pages\Product_Feedback\pThankyou.aspx.cs:232
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061

Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

 

 

 

[edit: Please keep post content clean per the  Participation Guidelines and Terms of Service.]

I do not appreciate it when a sudden, unsolicited and unwanted gadget appears on my computer! Never assume I want or need a gadget on my computer taking up memory or providing an unwanted service. Ask if I want it during installation and then comply with my wishes. Do not force me to look for the "uninstall" mechanism to get rid of it. Making me mad does nothing for your corporate image. Didn't you guys learn from the automatic backup drive feature/fiasco on Norton 360?

 

Upon attempting feedback to this incident I received the following:

 

Server Error in '/pfb' Application.
Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[DirectoryNotFoundException: Could not find a part of the path 'c:\sym_logs\feedback\pfb_2011-8-1_01.log'.]
   System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +2014112
   System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) +998
   System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) +115
   System.IO.StreamWriter.CreateFile(String path, Boolean append) +58
   System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize) +91
   System.IO.StreamWriter..ctor(String path, Boolean append) +31
   System.IO.File.CreateText(String path) +34
   NewFeedback.Pages.pThankyou.Page_Load(Object sender, EventArgs e) in C:\development\depot\depot\Consumer_Internet_Components\Landing_Pages\Product_Feedback\pThankyou.aspx.cs:232
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061

Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

 

 

 

[edit: Please keep post content clean per the  Participation Guidelines and Terms of Service.]