I have remove and reinstall norton 360 about 15 times last month and on 18 times this month, its like reprogram something that does not work. I think the tech`s with Norton should try this website on their own computer to see this does not work. I`m down to my last straw, why can`t no one here help people. tHANKS TO nORTON, i HAVE LOST MOST OF MY BUSINESS, AND NOW NORTON SERVICES WON`T CONNECT TO REINSTALL NORTON SECURITY ON MY COMPUTER. THIS IS MY FIFTH TIME TALKING ON THIS WEBSITE AND DON`T GET ANY EMAIL FROM NORTON TO HOW TO FIX THIS PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU RECEIVE MY MONEY EVERY YEAR FOR PRODUCT THAT DOES NOT WORK