Norton Download Manager giving error

Hi,

 

      I am trying to install the Norton 360 (Norton Security Suite 4). The Norton Download Manager, gives the error saying the following:

 

       "Automatic installation can not complete, click open browser for further instructions". I don't see any instructions on that page.

 

        Any help will be really appreciated.

 

Thanks.

Hi,

 

      I am trying to install the Norton 360 (Norton Security Suite 4). The Norton Download Manager, gives the error saying the following:

 

       "Automatic installation can not complete, click open browser for further instructions". I don't see any instructions on that page.

 

        Any help will be really appreciated.

 

Thanks.

Hi jiten,

 

See this knowledge base article:

 

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100330125323EN&pvid=nsce_1&entsrc=Comcast&selected_nav=5

jiten,

 

mdturner has inadvertently given you links to the normal Symanatec version of Norton 360 whereas you apparently have the COMCAST version and need a different set of files -- I don't even know that there is a single download installation file for COMCAST or only the Download Manager version.

 

mdturner's route is a good alternative to the Download Manager for the standard Norton versions and using the single file download sometimes avoids installation errors.

 

Try the route that SendOfJive gives to a document specific to the problem from the sound of it.