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Issue abstract:
Norton drover updater has advised 17 drivers need updating - message "This feels like the Stone age. Sorry we can’t get our online content to leave its cave.
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
You could be in the Stone Age if you allow Driver Updater to update ANY drivers.
I also get this message and no clue how to resolve.
Instead of a blanket statement like that could you better explain what that “This feels like the Stone age” error message is all about and how to resolve? I’ve about had it with Norton and it’s constant problems. This is my last ditch effort with Norton after 20yrs, and I’m about to terminate all my products with them because it seems to have sadly turned to pure crap.
See this is what I mean with Norton. I assure you I replied once, yet Norton is showing that I replied, and posted it yet again as a topic. I did NOT do that. Lately Norton can not do anything right. I absolutely did not type that out twice to post, as it’s showing I did. Norton has lost my trust wth they are doing lately.
@Ken62465 There is nothing wrong with the forums, what you see is by design. When someone like mgirons posts a reply to a previous post and it was not the last one in the thread listing, it will show the content of YOUR post in that reply as well. His user name and the arrow icon at the top right show that. Hoping that explains things better for you.
SA
I’m getting the same error message from Norton Driver Updater. It reads:
This feels like the stone age (in large bold letters) Below it reads:
Sorry, we can’t get our online content to leave its cave. Make sure you’re connected to the internet and try again. If the content still won’t load, please contact our member services and support team (live link) for help.
close
I’ve just downloaded (9/17/25) and it is a fresh install, so whatever the current version 25.1 (build 6041) This is a fully updated, Win10 home Dell computer. The internet connection is fine (witness I’m able to reach this forum.) I’ve installed and run Driver Updater successfully on two other machines.
I’ve restarted the machine twice, restarted the router/modem…and continue to get the same error. Help w/b very much appreciated.
Update: For those running into the same problem: I tried again, restarted with the program still up.
When the computer finished booting, the program returned and requested me to sign in. Once signed in, the loading circle spun a bit, then gave me:
Server Error
We’re working to resolve an issue that prevents us from completing your request.
Try again later.
Error Code: -727
Close
I’ll try again later. One hopes the second message is more accurate than the first. (I really don’t like being told it can’t get to the internet when everything else can and my security is Norton, and Norton doesn’t say it’s blocking the Updater.)
Aaaaaand…another update. Even as I was posting the first update, the error message shifted to the normal login to activate screen. I logged in, it activated, and the program proceeded to do it’s thing. So…the Stone Age was on Norton’s side, not mine and likely not the original poster’s. I hope all who have this problem try again.
I’ve used Norton protection for years. There was a time it saved me from my own lazy backup routines. It’s no longer the program it once was (Utilities was dynamite for setting up new computers…back when you HAD to install sound/video/nik cards and salvaging lost files…even when a drive head was improperly parked…NOT BY ME!!! 
) I’ve never used DU, buyt I had a computer that was giving me ghosty problems and windows Device Manager couldn’t find any drivers out of date. Norton Updater, I let it do its thing, and at least some of the problems disappeared, so it can’t be all bad.
I do rather wish that folks who diss the program the posters are obviously using would at least have the courtesy to enlighten us with their greater wisdom and suggest how they manage their driver problem. Just sayin’.
Good luck to all who have this same problem.
I tried the Norton driver updater. It’s not ready for prime time…. still. And it’s actually very apparent. Some of the drivers that it suggests updating, just examine the driver numbers. Normally, the higher number is the newer driver. Norton sometimes suggests an old driver.
And… Norton driver updater is the same as the AVG driver updater. Except that you can get the AVG product at a fraction of the price.
I’ve tried many driver updaters. Driver Easy is the only one I’d now use.
Thank you for the recommendation! I might also point out that intel has a slick driver updater on their site as well. For those with intel chips, that’s probably about as Catholic as you can get! For my nvidea GPU, I always use their updater and do a clean install.
