Norton driver “srtsp64.sys” cause Windows to blue screen

Just now, the driver srtsp64.sys Norton cause Windows Blue Screen.

 

At that time, I was downloading “e language” installer (e languageis a Chinese language program compiler software, similar to the C language), but the download is completeNorton did not alert window in timethen, the system will blue screen.According to a blue screen interface and display the results of the dump filethe direct driver causes blue screen is Norton srtsp64.sys.

 

My system is also equipped with 360 safe guard and QQ PC Manager.

 

I sent the dump file 360 safe guard and technical personnel, their analysis is:

Norton's drive in the blue screen, and the stack did not find 360 drivers, 360 do not see a direct question.

 

Please Symantec's technical staff to analyze.


 

 

fltmgr.sys        fltmgr.sys+176f        fffff880`0109d000        fffff880`010e9000        0x0004c000        0x4ce7929c        2010/11/20 17:19:24                                     

          
SRTSP64.SYS        SRTSP64.SYS+2f110        fffff880`03ee7000        fffff880`03fa5000        0x000be000        0x4e385e42        2011/8/3 4:29:54