Norton Driver Updates

DwightV Barber:

My Norton auto renewed recently.  However, my driver updates indicates it had expired but I have until 2025...Any body else have these can of issue and displeased that you cannot contact Norton directly for resolution?  Appears they do not support their product but rather expects the Community to do so.....

Hello @DwightV Barber
Welcome to Norton Community
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Your Norton 360 renewed recently?
Your Norton Driver Updater renewed recently?  

Did you have a Norton Driver Updater Trial?  Maybe, you're seeing the Trial expired? 

Norton Community does not have access to your Norton account, subscription nor billing information. 
Please Contact Norton Official Support regarding your Norton account/subscription/payment/refund.

Please review: How To - Contact Norton Official Support


Maybe, your Norton product needs to sync with Norton servers. 

Please restart (not Shut down) machine. 
Be sure you are using the Restart command. Not Shut down and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here. (credit peterweb)
Turn On or Off Fast Startup - W10 - W11

Please post back progress. 


For Norton technical issues please include details:

  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot (mask PII)
  • Steps to reproduce issue
  • DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number