Norton Error Management Que eating up hard drive space as I watch

Norton Security | Norton Internet Security
1

In the past few days, my vista's hard drive disk space has gone from 30GB out of 113GB to ZERO. I tried deleting unnecessary files and checking for viruses, but nothing. I managed to find out where all the space went, and it turns out all 90GB of it is under Norton, error management, in the que folder. I saw another thread addressing the same problem, but with zero space left, I can't do anything. Any ideas, please?

2

Hi-i've also noticed this problem in so far as one file in ProgramData/Norton/long string number/NIS 18.1.0.37/-ErrorManagement/Queue/Incoming/SQ and long string of letters & numbers is over 800mb in size!

There are a number of files in the folder but one is named QuestViewer.exe.hu.kdmp and that is the file that is over 800mb.

Now i know that Questviewer.exe is the launch program for either Ship simulator extremes or Ship simulator 2008-both of which are installed on my system (sad i know).

I just want to know why such a large file was created and also if it is safe to delete any of these errormanagement files.

Just to confirm my NIS version is 18.5.0.125

3

Hello? Any support on these forums? Can the files in the error management que folder be deleted safely?

4

In the past few days, my vista's hard drive disk space has gone from 30GB out of 113GB to ZERO. I tried deleting unnecessary files and checking for viruses, but nothing. I managed to find out where all the space went, and it turns out all 90GB of it is under Norton, error management, in the que folder. I saw another thread addressing the same problem, but with zero space left, I can't do anything. Any ideas, please?