Norton Family 4.9.6 for Android is now available!

Norton Family 4.9.6 is now available for Android customers. 

The below FAQs might address some common questions:

1. What's the version number?

Norton Family 4.9.6.14 for Android

2. How can I receive this update?   

To receive the update, simply visit Norton Family parental control on Googlaye Pl

To verify if you have the latest version, click on Go to Norton Family > Menu > About.

3. What are the changes in this release?

  • Parents will not able to on-board/setup app in child mode if the device belongs to an unsupported manufacturer/model
    -  A message will be shown to the customer on the launch of the Norton Family app after install, installation cannot be done in Child mode if the model/manufacturer is an unsupported one.

         - Parent can install the app in Parent mode

         - Existing Parent app users will not be able to switch to child mode.

  • Invited parent will not be able to renew subscription henceforth
    - ‘Renew now’ button will not be visible for Invited Parents.

         - "Delete Norton Family" for Invited Parents will be hidden under the Help link.

         - Invited Parents will not get a subscription renewal reminder

  • Defect Fixes
  • Engineering enhancements 

4. Where can I post my queries?

Post your queries on Norton Family forum board. Also, visit Norton Family FAQ page for more information