Norton Family App no longer working

The Norton Family App on my android phone is no longer working. It will let me log into it but as soon as I click on “monitor childs activities” it logs me out and says it disconnected from server. I am unable to use it monitor my kids activities on their devices, and would love to uninstall it and try reinstalling it but I can’t figure out how. Help anyone?

Hi Mom-of-6,

 

Below are the links to Help files that show you how to uninstall/reinstall Norton Family on Android devices.

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v70166072_EndUserProfile_en_us&lg=english&ct=us&product=home&version=current&pvid=f-home

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v70166030_EndUserProfile_en_us&lg=en&ct=us&product=home&version=current&pvid=f-home

 

 

Thanks,

Katie