The Norton Family team has released version 4.3.1. The update includes minor bug fixes. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages. To find if you have the latest version, please go to your Android device, click Settings -> Applications -> Application manager -> Norton Family (menus may vary depending on the manufacturer of your device).
Please visit Norton Family forum board to post your queries and for more info please see Norton Family Knowledge base articles.
Thanks,
The Norton Family Team