Norton Family getting disabled?

Hello,

Bit of mystery. My child denies it but i believe she is disabling NF somehow. Perhaps under accessibility? I am not getting any email alerts if this is indeed happening. I have not been getting updated activity on the web page. So i go on the phone and check norton under accessibilty and it is turned off. I thought i would get email alerts if this happened.

Also, she did attempt to uninstall it a few days ago and ever since then this issue has been occurring. We have uninstalled and reinstalled completely several times now. Any help would be appreciated.

The phone is using android 6.0.1