When Norton Family (2.6.0.43) is enabled in Firefox (16.0.2), the Norton Toolbar containing Identity Safe (2013.2.0.18) becomes unuseable. Disabling Norton Family returns Norton Toolbar/Identity Safe to full functionality.
I had a Norton techie do a remote control uninstall / reinstall of NIS (20.2.0.19) including a uninstall of Norton Family. However, the problem remains whenever Norton Family is enabled.
Norton toolbar seems to be working fine on IE9.
My system is Win 7 Pro 64 bit.
I wish to be able to use Norton Family to monitor and protect family members when they use this computer, but at this time it causes more problems than it solves.
Would appreciate some resolution of this problem.
hamjeegreen