Norton Family not blocking nor reporting on web activity

I just installed Norton Family on my Windows 10.  I logged on as the "child user" and visited a couple of "sites" that should have been restricted.  access was immediate with no warning.  I then added one of the sites to the restricted list.  still accessed the site with no problem.  I then went to the web activities page and found no evidence that I had gone out on the Inet.  all testing was with Chrome and I DID turn on the Chrome extension for Norton Family.